FREDDIE GREEN

Customer Centric Framework

Customer Centric Framework

Customer Centric Framework

DNV

DNV

DNV

A group-wide customer experience development and refinement programme

Creative Direction

“Every bit the trustworthy professional we needed to deliver this vital, business sensitive programme.”

“Every bit the trustworthy professional we needed to deliver this vital, business sensitive programme.”

Stig Grøndahl 



Director of Group Customer Development at DNV

Overview.

Overview.

Overview.

Initially we collaborated with their marketing team and digital innovators to run a proof-of-concept and build a strong business case for the roadmap.


Before scoping and running the first phase: understanding their business needs and audiences which is the focus of this case story.

Feature title.

Feature title.

Feature title.

Feature description.

Feature description.

Feature title.

Feature title.

Feature title.

Feature description.

Feature description.

Overview

Overview

Overview

Sed ut perspiciatis unde omnis iste natus error sit voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit.

Approach

Approach

Approach

Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime placeat. Nihil molestiae consequatur, vel illum qui dolorem eum. Architecto beatae vitae dicta sunt explicabo.

Freddie Green 2023

London